When booking a space via AnyWorkspace, you can feel secure that we are here 24 hours a day to make sure everything goes smoothly. We promise all customers that:
Best Price GuaranteeIf you can find the same space at a lower cost online for the same dates, we will refund the difference. You can book with confidence knowing you are always getting the best price.**
Space Standards are Assured and Human VerifiedAll spaces listed on our site match the description and have all the amenities working and available as listed. If not, AnyWorkspace will help you find an alternative space or refund the booking if this is not possible.*
SecurityAll credit card bookings are completed via our industry leading PCI (Payment Card Industry) compliant payment gateway. Your payment details are completely secure, and providers do not have access to your card details.
* AnyWorkspace will offer a similar space of the same type and equal in value as originally booked subject to availability.
** Price Match Guarantee Terms & Conditions
Price Match Guarantee - In the event that you find a lower publicly available rate for the space only booking on www.anyworkspace.com or on another website within 48 hours of your booking with AnyWorkspace, we will refund you the difference up to $150 USD (or equivalent in the booking currency) or a higher amount at our absolute discretion.
Notifying us of a Claim - You must file a Price Match Guarantee application form within 48 hours after your AnyWorkspace booking to make a claim under the Price Match Guarantee. The lower rate must be available for booking at the time you contact us, as determined by our customer service representatives. You can claim a Price Match Guarantee refund only once per booking even if a lower rate is found on more than one occasion for a single booking. You may only make one Price Match Guarantee claim per calendar month regardless of the number of accounts you have.
Must be "Apples to Apples" Comparison - The Price Match Guarantee is available only for exact space matches, including space type & space plan, applicable refund policy, and the exact same booking time period as booked on AnyWorkspace. The Price Match Guarantee applies to the total amount of space only bookings, including all taxes and fees. The Price Match Guarantee is not available for bookings on websites where the space or similar booking details are unknown until after purchase. You must meet all requirements imposed on the lower price (if any), including, without limitation, residency, regional and age-related requirements.
Comparison Rates Must Be Available to the General Public Online - The Price Match Guarantee applies only to prices both advertised and available to the general public on an English-language website. For example, this does not include rates offered on membership program websites, corporate discounts or rates; group, charter, rewards program, incentive, meeting, convention, consolidator or interline prices; prices obtained via auction or similar process; or prices available only by using a coupon or other promotion not offered to the general public. The lower rate may not come from a website where you call to get the rate, or from an e-mail that you received.
Verification of Claims - All requests and claims, including receipts, are subject to verification by our customer service representatives. We will not accept screenshots or other purported evidence of a lower price that cannot be independently confirmed by our customer service representatives. In addition, we will not verify any request that we believe, in our sole discretion, is the result of a printing or other error or is made fraudulently or in bad faith. You must provide the customer service representatives with all requested information relating to the lower price including, without limitation, the address of the website on which the lower price is available, the identity of the relevant travel goods or services and the applicable dates for use of same. Failure to provide the customer service representatives with sufficient evidence or details of the lower price may result in invalidation of your claim. For verification of non-prepaid stand-alone space bookings, the customer service representative will instruct you to email an electronic copy of your booking receipt within 30 days after you have completed the space usage. Verified requests will receive a refund to their credit card used for booking within approximately 7-10 days of verification.
Changes - We reserve the right in our sole discretion to modify or discontinue the Price Match Guarantee or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability to you. The terms that are in effect at the time of your booking will determine your eligibility under the Price Match Guarantee. The failure by us to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision.
Miscellaneous - These Price Match Guarantee Terms & Conditions are governed by Hong Kong Law. In the event of any dispute, you irrevocably submit to the exclusive jurisdiction of the Hong Kong courts. If any part of these Price Match Guarantee Terms & Conditions are determined to be invalid or unenforceable pursuant to any applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and will continue in effect. These Price Match Guarantee Terms & Conditions constitute the entire agreement between you and us with respect to this Price Match Guarantee and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us.